FAQs For Clients
How is Vouched different from a traditional recruitment agency?
Vouched is not a traditional agency. We work through a trusted network of professionals from different industries and roles who refer people they personally back. We don’t recruit in public spaces or on job boards – every candidate comes through a genuine connection, vouched for by someone who reaches out to them personally.
What is “passive talent” - and why is it important?
Passive talent refers to people who aren’t actively job-hunting but are open to great opportunities. Often, the best candidates are those fully focused on their current roles and don’t have time to scroll job boards – that’s exactly who we reach through our network.
How do psychometric assessments fit into the process?
We have access to leading psychometric tools and a registered Industrial Psychologist on our team. This means we can tailor assessments to suit each client’s needs – whether you want insights for selection, development, or team fit.
Do I pay anything upfront?
No. You only pay if you hire a candidate we submitted. There are no upfront costs or charges for accessing the network or testing our model.
How long does it take to see candidates?
Referrals are unpredictable. Sometimes we receive a few strong recommendations within days; other times, it may take longer – and in some cases, there might not be suitable referrals at all. We prioritise quality over speed, ensuring every introduction is genuinely worth your time.
What kind of roles can you help us fill?
We work across a wide range of industries – including finance, tech, engineering, marketing, HR, legal, and more. Our focus is on professional and specialist roles where quality, culture fit, and long-term value matter most. If you’re hiring in a space where people truly make the difference, we’re built for that.
What if a placed candidate leaves shortly after starting?
We back our model with a longer-than-standard guarantee period. If a candidate leaves during that time, we’ll replace them at no cost – because we believe in the quality of every match we make.
Can you tailor your approach to our internal processes?
Yes. Being a startup allows us to stay agile and flexible. We can align with your internal hiring workflows, integrate referral tracking, or include add-ons like psychometric assessments.
Do you only work with South African companies?
No – because our network is strongest in South Africa, we also partner with international firms hiring locally or building teams that support global operations.
How do I get started?
It’s simple. Just reach out and let us know what kind of talent you’re looking for. We’ll align quickly, tap into the network, and share vouched-for, pre-vetted talent – without flooding your inbox.
FAQs For Candidates
How does Vouched work for candidates?
We’re not a job board – our candidates are referred by trusted professionals in our network who would already have confirmed interest directly with the candidate. If you’re referred for a role, we’ll reach out directly to learn more about you and the opportunity that fits.
Can I apply directly?
No, we don’t take direct applications. Our platform is powered by referrals – but if you’re curious or want to be part of the network, you’re welcome to reach out for guidance.
What happens if I’m referred?
If someone in our network referred you, we’ll contact you to discuss the opportunity, understand your background and interests, and ensure there’s a genuine fit before sharing your details with the client.
What are psychometric assessments and why should I do one?
Psychometric assessments help you understand your strengths, natural preferences, and ideal work environments. They’re powerful tools for self-awareness and can guide your career choices – even if you’re not actively looking for a new role.
How do I stay on Vouched’s radar if there’s no current role for me?
You can ask your referrer to add you to the Vouched Talent Pool. That way, if a suitable opportunity arises, we can reach out and match you quickly.
FAQs For Vouchers
Can I form part of the Vouched network?
Yes! Sign up on the Vouched App and start referring today.
How do I submit a referral?
You can refer someone directly through the Vouched App or by contacting our team. Once the candidate’s interest is confirmed, we take it from there.
Do I get rewarded for successful referrals?
Yes. If your referred candidate is hired, you’ll receive a referral fee after placement. The amount is linked to the specific role and always shared upfront.
How soon do I get paid?
Payment timelines are communicated upfront. It depends on the client, but your terms are the same as ours – when we get paid, you get paid. In most cases, this happens on the candidate’s start date or after their first month.
What if my referral isn’t selected?
Not every referral results in a hire, but we keep adding value. If your referral isn’t selected, we add them to our talent pool and keep an eye out for future opportunities. When a suitable role comes up, we check in with both of you – and you still receive the referral fee if they’re hired later.
Can I refer people even if I don’t know of an open role?
Yes. You can refer strong professionals to the Talent Pool or suggest people who might make great future Vouchers. If your referral is later hired for any role, you’ll still earn the reward.